Challenge
A biotechnology company engaged in clinical development activities sought to streamline its operational processes and reduce administrative burden. The client faced challenges in managing administrative tasks, including performance monitoring, metrics review, and cost evaluation, leading to operational inefficiencies and increased administrative burden.
Solution
Vita Global Sciences” FSP model was implemented to address the client’s operational challenges:
– Governance Structure: VGS established a governance structure to monitor relationship management, performance monitoring, metrics review, and cost evaluation, ensuring operational transparency and accountability.
– Dedicated Program Management: VGS provided dedicated program management teams with expertise in clinical research and regulatory compliance, overseeing operational processes and ensuring compliance with client requirements.
– Performance Dashboards: VGS implemented performance dashboards to track key metrics, identify trends and opportunities, and evaluate program performance, enabling data-driven decision-making and process optimization.
– Talent Care Services: VGS’s talent care services provided ongoing support to address contractor issues, mitigate risks, and ensure employee
engagement and satisfaction, reducing administrative burden and enhancing operational efficiency.
Results
By implementing VGS’s FSP model, the client achieved a reduction in operational burden, streamlining administrative tasks and optimizing operational processes. The establishment of a governance structure and dedicated program management teams ensured operational
transparency and accountability, while performance dashboards facilitated data-driven decision-making and process optimization. Additionally, talent care services enhanced employee engagement and satisfaction, further reducing administrative burden and improving overall operational efficiency.
