The challenge:
Better insight for more cost control.
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The client was working with many different outsourcing companies to access the medical writing talent they needed. But this approach was making it tough to maintain visibility into their external workforce, to control costs, or to standardize processes. They asked VGS to provide their medical writing talent under one program and reduce outsourcing costs.
The solution:
An FSP designed to align with client goals.
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The VGS team worked closely with the client to understand their talent needs and to create a solution that supported their goals. VGS sourced medical writers in the U.S., U.K., and Germany while also transitioning the client’s previous writers into the FSP program to ensure legal compliance. The team provided training and resourcing systems and developed KPIs to measure the program’s success.
The value:
30% cost savings from a consolidated FSP.
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The client has seen cost savings of more than 30% compared to their previous talent sourcing model, with volume savings generating an extra 2% in cost reduction. Since 85% of the medical writers work from home, VGS also developed a policy for home working that aligns with the client’s practices. VGS continues to adjust and improve how the FSP can better support the organization’s evolving goals and exceed the client’s expectations.
