The challenge:
Decline in GMP Technicians’ Trust and Cooperation.
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According to my web search results, GMP Technicians experienced a decline in trust and cooperation among team members, leading to compromised adherence to standard operating procedures (SOPs), quality concerns, and ineffective collaboration in the workplace environment.
This resulted in decreased trust and cooperation hindering adherence to SOPs and leading to quality concerns. Conflict among employees impeded effective collaboration efforts, necessitating managerial intervention, which disrupted workflow and productivity.
The solution:
Assessing GMP Technician Skills for Improvement.
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Talent Care conducted a thorough role assessment to evaluate GMP Technicians’ skills and competencies, identifying training gaps. This led to the recommendation for on-the-job task assessments by Merck supervisors, which provided insights into employee performance and specific areas for improvement.
The value:
Empowering Growth: Post-Assessment Success Stories.
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After the assessment process, we observed:
- Increased productivity and improved team collaboration.
- Enhanced job performance through stakeholder support and upskilling initiatives.
- Proactive recommendations to Merck resulted in improved workplace processes and reduced turnover.
